Interpersonal and E-communication T1 2017-Free-Samples for Students

Question: Discuss about the Interpersonal and E-communication T1 2017. Answer: Introduction Transfer of the ideas, thoughts, and messages from one individual to another is generally termed as the process of communication but the exchange data or information among the two entities and the staff of the same can be referred to the reprocess of professional business communication (Fearn-Banks, 2016). This process of transfer of commercial data and information is executed for some of the other corporate benefits. Moreover, this process can also be used by the business organizations for spreading awareness, enhancing brand equity and brand awareness. The communication process conducted by the business entities is done in the form of promotional events and marketing events. The prime objective of this process of communication is to promote the products and services to the potential consumers. Communication process in the form of promotional events has been considered as an empirical element which aids the business entity in developing the goodwill, brand name, and customer base. A ppropriate strategies and plans should be used by the business entity for enhancing the effectiveness and efficiency of the communication process. The below-executed analysis will be done on the contemporary issues faced by the business professional communication process. Professional business communication process has been considered as a crucial and vital task for any of the business entity and the same should be conducted efficiently (Fleischmann et al., 2014). Communication process can be considered as the veins of the organizational body, through which the data and information flow from one hierarchy to another. The communication process is very much essential and plays a significant role internally and externally for a business corporation. Internally it is important for conveying the messages of the individuals to the managerial staff and externally communication process will aid the entity in building and establishing strong relations with the consumers. Here communication process plays a role in bridging the gap between the consumers and firm by transferring the relevant messages. This mechanism plays a crucial role in the success and growth of the business corporation but there are some contemporary issues which are faced by the professional communication process. For instance, use of technological innovations and tools proves beneficial for the business corporation but excessive use of the same can come up as an issue in the process (Grunig, 2013). Another medium of communication can be referred to the business meetings for communicating and transferring of data and information within the organization but at the same time organizing and managing the meetings can be proven a tedious task and can come across as an issue. There is number of such contemporary issues and barriers which are faced by the professional business communication. Technological innovations are considered as one of the biggest revolutionary terms which have enhanced the effectiveness and efficiency of all the operations and functions within the business corporation and the same is with the communication process (Hartman, DesJardins and MacDonald, 2014). There have been tremendous changes in the communication process due to the technological advancements. Technology has also been referred to the helping hands for this process and has provided with various contemporary mediums to communicate. These mediums enhance the efficiency of the communication process. Some of the contemporary mediums are Email, Fax, Voice-mail, Intranet messaging etc. And this increases the dependency of the business corporations on the technological advancements for communication purpose. Although the use of technology while communicating increases the effectiveness and efficiency and brings improved and better outcomes. But this can go in a negative sense also as a high reliance on the technology may result in a rise of situations of drama and dissent in the workplace. Technological mediums may be time-saving and accurate but in case of face-to-face communication, when emotions are involved the process will be more effective. So, too much dependency on the technology can be counted as a contemporary issue for the communication process. Listening has been considered as one of the prime element in the process of communication. A good listener is very much significant for successfully completing the process and the good set of interpersonal are required to be possessed by the listener (Glisic and Leppnen, 2013). This will develop a smooth flow of information or messages. Developing the skills among the employees has been considered as one of the crucial and tough tasks for the managers or the superiors and they face difficulties while developing the skills in the staff. Moreover, in case of intense pressure in the business operations, sometimes the seniors may not get time to sit and give training to the individuals. This may also tend the managers to avoid the requirements and messages of the employees and the clients (Bovee, Thill and Raina, 2016). This ignorance leads to the generation of dissatisfaction amongst the consumers and which leads to a decline in the interest towards the brand. This may result in losing the consumers as they can think of switching to the brand. And this has been considered as one of the biggest contemporary issues for the professional business communication process. One of the contemporary media of communicating within the business corporation is meeting the same has been considered as one of the most relevant and time-saving tools of the communication process (Kaufman and Taras, 2016). Meetings are widely conducted in the business organizations for communicating and transferring the messages and confidential messages. This medium proves very much beneficial for the business entity as it saves time and is also less expensive as compared to the other mediums of communication. Communication process conducted by making use of this medium delivers the high level of efficiency. But in some cases, choosing this option may go wrong. Many times the employees often see meetings as time waste and boring. Lack of interest may lead to ineffective and poor results (McDonald, Code and Togher, 2016). Organizing meetings are very much challenging but then also plays a crucial role in the process of professional communication. Diversity in the workplace is one of the biggest strength for any of the business corporation. A pool of diverse range of individuals can be observed in most of the multinational corporations. As diversity has been considered one of the biggest strength of the organizations but then also the same concept has been counted under the list of the contemporary issues for the communication process. Ethnicity and lingual differences are some of the issues which are developed by the diversity in the workforce and dealing with the same are very much difficult for the superiors and the managers (Collis and Hussey, 2013). For instance, due to diversity, the teams are having members with different regions and they speak different languages. This develops difficulties for the managers as they will have to manage and coordinate the communication process. Moreover, differences can also be observed in the ideas and thoughts of the teammates and which will come up as a barrier to the communication pr ocess. These differences may lead to the development of the chances of disputes and conflicts among the employees. Another contemporary issue which can be faced by the professional business communication is gender discrimination. Gender roles consist of gender behaviors associated with being male or female. And due to these differences, there are differences observed in the patterns of the communication process for males and females (Hamilton and Webster, 2015). The managers will have to develop separate communication process and which will be time-consuming and will incur additional expenses (Crane and Matten, 2016). Communicating with the disabled individuals can be considered as one of the contemporary issues in the professional business communication. Due to the pass of ADA (Americans with disabilities act), the business entities are made to provide employment opportunities to the physically disabled that are qualified. In simpler terms, this act has a provision of guarantee for the disabled individuals who are qualified for performing the operations and will not be discriminated on the basis of the disability (Martin and Nakayama, 2013). Dealing with the physically disabled has been considered as an issue for the managers and is counted under the list of contemporary issues of professional business communication. After summing up the above-analyzed essay it has been concluded that the professional business communication process is one of the empirical operations of a business corporation and which is required to be executed essentially and effectively. An efficient communication process will lead the entity to development of a high level of goodwill and brand value. Apart from all the benefits and advantages, the communication process faces the number of contemporary issues. The above essay consists of the number of contemporary issues which decreases the efficiency and effectiveness of the process. References Bovee, C.L., Thill, J.V. and Raina, R.L., 2016. Business communication today. Pearson Education India. Collis, J. and Hussey, R., 2013. Business research: A practical guide for undergraduate and postgraduate students. Palgrave macmillan. Crane, A. and Matten, D., 2016. Business ethics: Managing corporate citizenship and sustainability in the age of globalization. Oxford University Press. Fearn-Banks, K., 2016. Crisis communications: A casebook approach. Routledge. Fleischmann, A., Schmidt, W., Stary, C., Obermeier, S. and Brger, E., 2014. Subject-oriented business process management. Springer Publishing Company, Incorporated. Glisic, S.G. and Leppnen, P.A., 2013. Wireless communications: TDMA versus CDMA. Springer Science Business Media. 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